AVELIQQ · Shipping
Shipping
Where we deliver, what it costs and how long it takes. Every order ships with tracking.
Last updated: 27 September 2026
Where we deliver
We currently deliver to the following countries:
- United Kingdom
- European Union: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, Portugal, Spain and Sweden
- North America: United States and Canada
If your country isn’t listed, we can’t deliver there yet. We don’t deliver to PO boxes or parcel forwarding services.
Rates and delivery times
| Destination | Service | Cost | Delivery after dispatch |
|---|---|---|---|
| United Kingdom | Tracked standard | USD 5.95 (GBP 4.50) | 3–7 business days |
| EU countries listed above | Tracked standard | USD 7.95 (EUR 7.00 · DKK 55.00 · SEK 80.00) | 5–10 business days |
| United States, Canada | Tracked standard | USD 8.95 | 6–12 business days |
The exact shipping cost in your chosen currency is shown in your bag and at checkout before you pay. There is one flat rate per order, however many pieces you buy. We don’t offer free shipping at the moment.
Processing
We pack and dispatch orders within 1–3 business days (Monday to Friday, excluding UK public holidays). Delivery times are estimates given by our carriers and start from dispatch; they can be longer during peak seasons or because of customs checks.
As soon as your order leaves us, we send you an e-mail with the tracking number.
Taxes, duties and customs
UK and EU: The price you pay at checkout includes applicable taxes. You will not be asked to pay import VAT or customs duties on delivery. If a carrier ever asks you to pay such charges on an order to the UK or EU, please don’t pay them — contact us and we will sort it out.
United States and Canada: Your order may be subject to import duties, taxes or customs processing fees set by your country. These are not included in our prices and are collected by the carrier from the recipient. If you refuse to pay them, the parcel is returned to us and we refund the value of the goods; the original shipping cost and any return charges may be deducted.
Delivery problems
- Parcel late or not moving: contact us if your tracking hasn’t updated for 7 business days or the delivery estimate has passed. We will open an investigation with the carrier.
- Lost parcel: if the carrier confirms the parcel is lost, we send a replacement or refund you in full, whichever you prefer.
- Damaged or wrong item: send us a photo within 14 days of delivery and we’ll replace or refund the item and cover the return.
- Wrong address: please check your address carefully at checkout. If a parcel comes back to us because the address was incomplete, we can resend it for another shipping fee or refund the goods.
Risk of loss passes to you when the parcel is delivered to you or a person you nominate.
Questions
E-mail support@aveliqq.shop or call +44 7636 647064 (Monday to Friday, 9:00–17:00 UK time).